Upgrade User

  • Resolved Tobias

    (@oneside)


    1 year, 7 months ago

    Hi,

    I have users who belong to a Basic user group. Now I would like to give these users the option of upgrading to a “Pro group” via another form in the user area where they should fill in additional information.

    However, when I add an Ultimate Member form that registers the “Pro User Group”, it is not displayed in the user are, because the user is already logged in. Instead the message “You are already registered.” appears.

    How can I give existing users the opportunity to upgrade and submit additional data?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support andrewshu

    (@andrewshu)

    1 year, 7 months ago

    Hello @oneside

    User can’t register second time. Try to use profile edit form.

    Regards.

    Plugin Support andrewshu

    (@andrewshu)

    1 year, 7 months ago

    Hi @oneside

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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