Update issue – can’t login

Viewing 2 replies - 1 through 2 (of 2 total)
  • stirrell42

    (@stirrell42)

    6 years ago

    Hello,

    I would suspect that there is a plugin being used to customize the WordPress login page. I can see that the Password field is being disabled. If you use your browser’s developer tools, you should be able to remove the disabled attribute on the tag and type in your password.

    Here are instructions assuming you are using Chrome (though it should be similar for other browsers). It also assumes you are using a computer so you can use developer tools.

    Right-click on the password field and choose “Inspect.” This will open a panel with the HTML for the site and highlight the line for the password field. This line is:

    <input type="password" name="pwd" id="user_pass" class="input password-input" value="" size="20" disabled>

    Double-click on “disabled” and hit delete on your keyboard. This should remove the attribute. Click back on the webpage and you should now be able to enter a password. If this logs you in, I would take a look at any plugins that might be modifying the login process and disable them and see if that solves the problem. But hopefully this will allow you to get logged into the Dashboard.

    Sincerely,
    Scott

    baranwal

    (@baranwal)

    6 years ago

    Also, you can have a look at this Password Field is disabled may be it can help you better.

    • This reply was modified 6 years ago by baranwal. Reason: Adding link title
Viewing 2 replies - 1 through 2 (of 2 total)

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