Hello @djsaber,
Thank you for taking the time to share such detailed feedback, we truly understand how frustrating this experience has been for you, and we’re really sorry for the inconvenience caused.
We’d like to let you know that the date-related issue has already been fixed on our end. Please try updating your event once, and you should see improvements. Additionally, we’re preparing a new version release today or tomorrow, where all remaining date-related issues will be fully resolved.
Regarding the layout changes, our intention was to give the system a fresh, improved experience and more flexibility going forward. That said, we completely understand your concern about the Global Schedule feature. For customers like you, this feature is genuinely important, and we sincerely apologize for the inconvenience caused by its removal.
We’ve already shared your feedback with our developers, author team, and product owner, specifically regarding bringing back the option to select and apply a global schedule per event. We’re hopeful to release an update soon where this functionality will be available again.
Your feedback truly helps us improve, and we appreciate your patience and honesty. Once these improvements are live, we’d love the opportunity to reconnect with you, and hopefully earn back your trust and update the rating from 2 stars to 5 stars.
Thank you again for being with us, and we’re really sorry for the trouble you faced.
Warm regards,
M Mahbub
The date is not fixed. I really wish I could post all the screenshots of the “Invalid Date” fields every time you access an event’s basic info page. You’re just lying. Every time you write that it’s fixed when it’s not isn’t frustrating – it’s infuriating.
And again – “fresh, improved experience” is a lie. You don’t disable a feature with no explanation, leave the feature’s tab still in your software, and not have any plan in place for an improvement other than making people manually enter everything. There is no upside to this. It’s a half-baked downgrade, and any description otherwise is a false narrative.
Your software got two stars because that’s what it deserves. If you want a higher rating, be better.
Hi @djsaber,
Thank you for being direct with us. We understand your frustration, and you’re right to be upset, the experience you’re describing is not acceptable, and we’re genuinely sorry for that.
Regarding the “Invalid Date” issue:
We just released a fixed version, but my bad I didn’t give the direction how to fix. We should not have say it like that. At the moment, the only available workaround is unfortunately manual:
We fully acknowledge this is a tedious and frustrating workaround. We are really sorry for that.
About the schedule feature:
Your criticism is fair. Disabling a feature without clear communication or an immediate alternative is not a good experience. We hear you. The schedule feature will be brought back, and we are currently working on stabilizing it properly before re-introducing it. We ask for a bit more time to do this the right way.
We’re truly sorry for the frustration this has caused and for the trust it’s impacted. While the rating reflects your experience and we respect that, feedback like yours is important, it helps us identify where we failed and where we must do better.
Thank you for taking the time to share this so candidly. We appreciate it, and we’re committed to improving Eventin so it earns better feedback going forward.
Best regards,
M Mahbub
