Hi, sorry to hear about the hassle.
Please, reach out to your hosting provider and check what version of PHP you’re using. WordPress recommends PHP 7.3+. PHP 5.6.20+ is the minimum supported version but not recommended.
Thread Starter
ndoshi
(@ndoshi)
Thank you Andrew. I appreciate your help.
We are on PHP 5.6.40, so it should be working.
We are running on CentOS 7.6, so I did check and there are multiple versions of php installed. I tried updating the wordpress config to PHP 7.0 or 7.2 but that causes numerous other things to fail.
Do you have any other ideas?
Are you certain about the PHP version? If there is any doubt, are you able to create and temporarily upload a PHP info file?
Any version of PHP after 5.3 should be fine.
With regards to your site now. Is WP_DEBUG enabled? Please, check the wp-config.php file in your WordPress root. If you aren’t actively troubleshooting, consider setting WP_DEBUG to false and then check the site. Ideally, notices and warnings wouldn’t be displaying.
Thread Starter
ndoshi
(@ndoshi)
Thanks Andrew! That did it!
I guess the PHP version change fixed the issue, but I forgot to turn debug back off after that so the errors were still showing up. I guess they were warning rather than major errors. I have zero experience configuring wordpress, so I apologize for the back and forth on that.
All fixed! Much appreciated!
Super, that’s great news 🙂 Glad to hear you’ve made progress.
All the best.
