• Resolved rapadura

    (@rapadura)


    On editing features, if I remove a word on the text and select update feature I get a message saying “undefined” The same happened using Safari and Chrome. Please help

Viewing 1 replies (of 1 total)
  • Plugin Support Iftekhar Alam

    (@ikialam)

    Hi @rapadura,

    Thank you for reporting this. We’ve tested the plugin thoroughly in multiple environments (including different browsers), and so far, we haven’t encountered this issue. Also, no other users have reported similar behavior. However, we’ll still take your feedback seriously and try to investigate further.

    In the meantime, here are some steps you can follow to troubleshoot this on your end:

    1. Clear Browser Cache & Cookies
      Sometimes, cached scripts can cause unexpected issues. Please clear your browser cache and cookies, then try again.
    2. Disable Other Plugins
      Temporarily deactivate all other plugins and check if the issue persists. If the problem goes away, reactivate them one by one to identify if there’s a conflict.
    3. Switch to a Default Theme
      Try switching to a default WordPress theme (like Twenty Twenty-Five) and see if the error still appears.
    4. Check for JavaScript Errors
      Open the browser’s Developer Console (Right Click → Inspect → Console) and see if any errors are displayed when you click Update Feature. If there are errors, please share those here.
    5. Update Everything
      Ensure your WordPress, theme, and all plugins are updated to the latest versions.
    6. Try a Different Environment
      If possible, try the same steps on a different device or in an incognito window to rule out local browser issues.

    If you can provide the exact console error message (if any) or any additional details (such as your WordPress version and PHP version), it will help narrow down the cause.

    Thank you for your patience and for using WRC Pricing Tables Ultimate!

    Best Regards,
    Iftekhar Alam

Viewing 1 replies (of 1 total)

The topic ‘Undefined’ is closed to new replies.