Unable to get to plugin settings

  • beadpage

    (@beadpage)


    2 weeks, 1 day ago

    When I try to access AST plugin settings I get an opt in page for sharing data with AST. Whether I confirm opt in or say skip, I am locking the optin page and can’t get to settings. I am also unable to input tracking data.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    2 weeks, 1 day ago

    Hi @beadpage,

    Can you please check the browser console to see if there are any JavaScript errors on that page?

    Additionally, try the following steps:

    1. Deactivate all other plugins except AST and WooCommerce and check if the issue persists.
    2. Clear your browser cache and try again.
    3. Try accessing the settings using a different browser or incognito mode.

    Let me know the results, and I’ll be happy to assist further! 😊

    Best Regards,
    Gaurav

Viewing 1 replies (of 1 total)
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