Unable to access plugin settings

  • Resolved woodypad

    (@woodypad)


    1 year, 2 months ago

    Hello and thanks for your plugin!
    I decided to try your plugin on the site I’m following that has a database of about 4GB. I read that your plugin can handle large databases well.

    After installing it, however, I can’t access the plugin settings, a blank page always appears with the words critical error on this site, but the rest of the site continues to work, it’s only related to accessing the plugin settings.
    What could this depend on?

    Thank you
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Val Meow

    (@valwa)

    1 year, 2 months ago

    Hey @woodypad! 👋

    When this happens, try opening the settings page, and if you only see a white screen, open your browser console and check for any error messages.

    The most likely reason is that you are using an outdated version of PHP and WordPress. Make sure you are using up-to-date versions first, and if you are still experiencing the issue, let me know the error message you see in the console. Hope this helps!

    manos2000

    (@manos2000)

    1 year ago

    versions is not the case, i use latest wordpress and 8.2-8.3 php at all sites, works perfect at most sites, have the problem described by woodypad at 2 sites that have > 3gb database (at logs the error is memory exchausted).

    manos2000

    (@manos2000)

    11 months ago

    Everything fixed at 1.2.4

    thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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