Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter xszejdi

    (@xszejdi)

    Second less important thing is that plugin statistics page doesn’t show recovered carts even if i tested it in practice using testing payment method (as if a normal customer did the shopping)

    Thread Starter xszejdi

    (@xszejdi)

    I also noticed that emails are only sent when physically present in the settings, if I exit the plugin settings – emails are not being sent. As soon as I come in – 3 emails are sent at once.

    Hi,

    Thank you for contacting VillaTheme.
    1. We check our plugin and the Kadence plugin, we don’t see this problem you mentioned on our site, you can see this: https://prnt.sc/12v6z0p
    2. We will check the report feature again and let you know soon.
    3. Please screenshot your settings to let us know more detail.

    Best regards.

    Thread Starter xszejdi

    (@xszejdi)

    Hello, mivtt!
    1. Good to know! Do You know what could be the reason?
    2. OK, it is not as neccessary as point 1 and 3.
    3. Today i noticed info “Your WP Cron is enabled. If you want to use Cronjob server, open file wp-config.php and add row define( “DISABLE_WP_CRON”, true );. Access your server and config with command” – i’m gonna try this, if it won’t work, i’ll send you screenshots.
    Thank You.

    Thread Starter xszejdi

    (@xszejdi)

    3. Yes. Now it’s working!
    Solution to problem 1 would be amazing!

    Hi,

    Please inspect these elements and find out how they get the color, see this image: https://prnt.sc/12vhef0

    Best regards

    Thread Starter xszejdi

    (@xszejdi)

    Hello,
    Fixed! Thank You.
    What about problem 2?

    Hi,

    We are sorry for the late reply.
    Please update the latest version of the plugin which fixed the #2 issue.

    Best regards.

Viewing 8 replies - 1 through 8 (of 8 total)

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