TutorLMS Notes Taking

Resolved Computing4All
(@computingforall)

5 months, 3 weeks ago

Hi,

I have TutorLMS Pro (https://courses.computing4all.com/). I was not able to submit a ticket because I purchased it from a web developer, who got the group subscription.

I have received emails from TutorLMS Pro showing that the new version has note-taking facilities. However, those are not showing up. Is there any add-on, place where I need to activate anything to enable note-taking for my users?

Thank you!

Best regards.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Nafiz
(@urnafiz)

5 months, 3 weeks ago

Hello @computingforall,

We sincerely apologize, but we are unable to provide support for TutorLMS Pro related issues here. Commercial products are not supported in WordPress forum. To receive official support, we recommend purchasing an individual license directly from our official website.

Since your copy was obtained through group subscription, please contact respective developer or license holder for assistance.

Thank you for your understanding!
Thread Starter Computing4All
(@computingforall)

5 months, 3 weeks ago
Hi Nafiz,

Thank you for your prompt response. I hold a Tutor LMS Pro Lifetime license obtained through one of the developers who purchased your bundle subscriptions. While I understand business arrangements can vary, it’s concerning that support is not extended to customers who received licenses through your authorized developer sales. Many developers operate only for several years, not for the lifetime of your business. I had expected Tutor LMS Pro Lifetime license service from your side.

Nevertheless, I appreciate your quick reply.

Best regards.
- This reply was modified 5 months, 3 weeks ago by Computing4All.
Nafiz
(@urnafiz)

5 months, 3 weeks ago

Hello @computingforall,

Thank you for your kind and thoughtful message. I completely understand your concern and truly appreciate your continued trust in Tutor LMS.

Please note that support and updates are available only under an active Tutor LMS account. Licenses obtained through bundled or developer group subscriptions are not eligible for direct support from our team.

We recommend reaching out to the developer who provided your license for assistance. To ensure you continue receiving updates, new features and dedicated support, we suggest obtaining an individual license directly from our official website.

Thank you for your understanding and support.

Viewing 3 replies - 1 through 3 (of 3 total)

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