Plugin Support
Alex
(@alexcozmoslabs)
Hi,
Could you give us morede tails about this issue? A short video material or screenshots will help to diagnose it.
Plugin Support
Alex
(@alexcozmoslabs)
It looks like a conflict with some other code, the next recommended step is the conflict test. Briefly disable all other plugins and enable the default Twenty Twenty theme. If this fixes the problem, enable everything one by one or in small chunks, checking each time to see when the problem returns.
Hello there,
Since 5 days have already passed without getting any reply from you,I will mark this ticket as “Resolved”.
Have a great day!
Kind Regards,