Tooltip not working

  • Resolved adtomlinson

    (@adtomlinson)


    7 years, 7 months ago

    Hi there,

    I can figure out at which version this stopped working, are you able to help? I’ve inspected the HTML and all is as should be but the tooltip is nowhere to be seen after rendering? I’m at a loss here and unsure how to download old versions to test (I did one but there was a jquery error via console).

    Please help

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author CeiKay

    (@ced1870)

    7 years, 7 months ago

    Hi
    please give me an example of text that you have in your editor for the tooltip
    I see a problem in the html code
    CEd

    Thread Starter adtomlinson

    (@adtomlinson)

    7 years, 7 months ago

    Research done by Elliott et al (2008 {tooltip}[ref.05]{end-texte}Ref.05: Elliott, M.A.; Stauber, C.E.; Koksal, F.; DiGiano, F.A.; Sobsey, M.D. (2008). Reductions of E. coli, echovirus type 12 and bacteriophages in an intermittently operated household-scale slow sand filter. Water Research Vol 42 (10-11) pp.2662 – 2670. (DOI: 10.1016/j.watres.2008.01.016). Available here.{end-tooltip}) using chemical tracer tests, revealed that the intermittently-operated biosand filter operates under near-plug flow conditions.

    Plugin Author CeiKay

    (@ced1870)

    7 years, 7 months ago

    ok, can you please test with a simple tooltip
    {tooltip}reference test{end-texte}This is my test{end-tooltip}

    and tell me if it works or not

    Thread Starter adtomlinson

    (@adtomlinson)

    7 years, 7 months ago

    Hi there,

    Yes, that worked! Why would what I’ve done before suddenly stop working though? I’ve been using the previous method (as above) for at least a year without issue.

    Oh, and thanks for getting back to me so quickly!

    Plugin Author CeiKay

    (@ced1870)

    7 years, 7 months ago

    try to remove the brackets ‘[‘ and ‘]’ in your example {tooltip}[ref.05]{…
    so it becomes
    {tooltip}ref.05{…
    tell me if this fixes the problem or not

    Thread Starter adtomlinson

    (@adtomlinson)

    7 years, 7 months ago

    That does indeed fix the problem. Is there a possible fix for this? I’ve used this same method soooooooo many times that going through and changing all will take hours 🙁

    Plugin Author CeiKay

    (@ced1870)

    7 years, 7 months ago

    great to know, I think that I have in mind what causes this.
    But I’ll need to work on this, because the Regex are not so easy to use 😉

    Plugin Author CeiKay

    (@ced1870)

    7 years, 7 months ago

    please update to the 2.1.4 version and tell me if all is ok for you

    Thread Starter adtomlinson

    (@adtomlinson)

    7 years, 7 months ago

    Perfect! You’re a star!!!

    One final thing… how can I get the text to fit within the container now? There’s an overflow issue that I cannot figure out how to solve

    Plugin Author CeiKay

    (@ced1870)

    7 years, 7 months ago

    thank you 🙂
    for the overflow issue, you can add this css code in your page
    .tooltipck-tip { height: auto !important; }

    this can take place into your theme css if you want

    Thread Starter adtomlinson

    (@adtomlinson)

    7 years, 7 months ago

    Incredible! Thanks so much for your help

Viewing 11 replies - 1 through 11 (of 11 total)

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