Thank you for reaching out and for your kind words about the plugin!
That does sound unusual. We’ve tested the latest version on our DEMO site, and thumbnails appear to be working correctly.
To better understand and troubleshoot the issue, could you please share your website URL with us? This will help us identify what’s going wrong and provide a more accurate solution.
If you prefer not to share your site address here, feel free to submit a support ticket privately.
We’ll be happy to take a closer look and get this resolved for you as soon as possible.
