Theme update breaks the site

  • Resolved Shirley Studebaker

    (@shirley-studebaker)


    6 years, 5 months ago

    Running Agama theme 1.3.4 on two sites with child theme and updating the Agama theme breaks the site every time. Latest version of WP.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author themevision

    (@themevision)

    6 years, 5 months ago

    Helllo, @shirley-studebaker!

    This type of problem can be easily caused by some of the plugins you have activated…

    To check if that is not the case, please deactivate ALL plugins temporarily, and if then the website works normally, activate the plugins one by one until the problem reappears so on that way you will find which plugins caused the error(if any).

    Also, contact your hosting provider support to check which PHP version you have on your server. Our theme requires a minimum version of 5.6, (we recommend version 7.x)

    Regards

    Thread Starter Shirley Studebaker

    (@shirley-studebaker)

    6 years, 4 months ago

    Removed one plugin which was causing technical error but even though update no longer causes technical issue the design is destroyed by the update. What a huge pain and time suck this is. I am going to suggest to client to use a different theme.

    Jaroslav Svetlik

    (@jerryscg)

    6 years, 4 months ago

    @shirley-studebaker

    I think your client should change developer 😉

    Regards

    Thread Starter Shirley Studebaker

    (@shirley-studebaker)

    6 years, 4 months ago

    That’s helpful.

    Thread Starter Shirley Studebaker

    (@shirley-studebaker)

    6 years, 4 months ago

    And now we are done

Viewing 5 replies - 1 through 5 (of 5 total)

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