Temporary stop cron job

  • Resolved wprun

    (@wordpressrun)


    3 years, 11 months ago

    Hi I have just taken over a site and I can see this plugin is installed, the product sync checkbox is not ticked.

    I would like to troubleshoot some issues on this site.

    I can see there is activity from this plugin every 5 minutes on NewRelic. How do I temporarily turn off the cron job from this plugin? (and turn it back on again)

    Thanks

    • This topic was modified 3 years, 11 months ago by wprun.
    • This topic was modified 3 years, 11 months ago by wprun.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Raif D. a11n

    (@rdeari)

    3 years, 11 months ago

    Hi @wordpressrun

    The cron job is part of the background process health check to make sure the system is syncing products correctly. Every 5 minutes it will check the queue to see if there are any in-progress sync attempts and make sure they are fully complete.

    Since you have sync turned off, there isn’t any product on the queue so you should be good to go 🙂

    In case you want to troubleshoot something in particular regarding cron jobs on the site I would suggest temporarily deactivating the plugin.

    Thread Starter wprun

    (@wordpressrun)

    3 years, 11 months ago

    Temporarily deactivating the plugin will leave the products on Facebook as they are without any issues on the Facebook shop ?

    Thu P. a11n

    (@thup90)

    3 years, 11 months ago

    Hi there,

    That’s correct. Deactivating the plugin shouldn’t affect your products on Facebook.

    Feel free to get back to us in case you have any additional questions!

Viewing 3 replies - 1 through 3 (of 3 total)

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