Hi @juliereader,
Thanks for your message.
Are you able to provide a bit more detail about how you’re triggering the New User Register notification(s)?
I.e. are you registering users via the WP Admin, are they registering via the default WordPress registration form, or are you using a plugin?
Can you also tell me a bit more about what you’re disabling using your functions.php file?
yes they are using the wordpress default registration ..no plugin
I have disabled the register notification email to admin via functions.php so far
as for how > i created a new Notification and select “New User Registration – For User” as notification type…
Hi @juliereader,
I would advise testing without disabling the Admin notification in your functions.php file, just to rule this out as a potential cause.
Does the log of the WP Mail SMTP plugin show that an email was sent successfully but then was not received by the recipient?
i remove the code from functions.php and still receiving wordpress default registration email
email log shows that registration welcome email was sent
i think issue is WP Mail SMTP plugin as they are trying to sell their pro version which control these notifications frequency. So to make it difficult, they have enforced some settings that no one can tweak anything that their pro version is trying to sell.
Hi @juliereader,
You could try deactivating the WP Mail SMTP plugin and using the Post SMTP plugin instead. It’s free and comes with an email log which could be helpful for you.
Let me know how you get on.
I tried the post smtp plugin but this plugin isnt working
Hi @juliereader,
Are you able to elaborate a bit more on what you mean by “not working” so I can help?
Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.
