Error notice Could not get a valid response from the server – TablePress

  • Resolved linusminus11

    (@linusminus11)


    1 week ago

    Hello,
    I am experiencing an issue with the TablePress plugin.
    I am unable to edit pages or menus and I get the following error message:
    “Could not get a valid response from the server.”
    The problem disappears when I deactivate the plugin.

    Thank you.
    Linus

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    1 week ago

    Hi!

    Thanks for your post and sorry for the trouble!

    Hmm, that’s strange. It would be good to find out more about this error. For that, please set the WP_DEBUG constant to true in your site’s “wp-config.php” file, see https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#wp_debug , or maybe check the server’s error log file (if you don’t have access to that yourself, you web host company’s support team should have access).

    Best wishes,
    Tobias

    Thread Starter linusminus11

    (@linusminus11)

    6 days, 15 hours ago

    Thank for your quick response.

    Here is the error I got when I enabled debug mode :

    Warning: ini_set(): open_basedir restriction in effect. File(/atpmf.unistra.fr/docs/wp-content/errors.log) is not within the allowed path(s): (/www/atpmf/atpmf.unistra.fr:/usr/lib/php5:/tmp) in /www/atpmf/atpmf.unistra.fr/docs/wp-includes/load.php on line 632

    And here is what appears in the log file (I didn’t include everything) :

    [Thu Jan 15 12:04:19.797755 2026] [php:warn] [pid 906595:tid 906595] [client 130.79.120.249:55812] PHP Warning: ini_set(): open_basedir restriction in effect. File(/atpmf.unistra.fr/docs/wp-content/errors.log) is not within the allowed path(s): (/www/atpmf/atpmf.unistra.fr:/usr/lib/php5:/tmp) in /www/atpmf/atpmf.unistra.fr/docs/wp-includes/load.php on line 632, referer: https://irgap.unistra.fr/wp-admin/site-editor.php?canvas=edit&p=%2Fwp_template%2Ftwentytwentythree%2F%2Fpage

    I reinstalled TablePress, but the problem persists.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    6 days, 7 hours ago

    Hi,

    Thanks for that. I don’t think that these errors are related, as they basically talk about a problem when WordPress tries writing the debug file /wp-content/errors.log to the disk, and TablePress does not do anything like that.

    Can you please check this also happens when TablePress is the only active plugin on the site, i.e. after you deactivate all other plugins?

    Best wishes,
    Tobias

    Thread Starter linusminus11

    (@linusminus11)

    6 days, 7 hours ago

    <strong data-start=”62″ data-end=”72″>Hello,
    I managed to resolve the issue. It was due to the site path, which was still keeping a (false) reference to the old URL prior to the 301 redirection.
    Thank you for your responsiveness.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    6 days, 3 hours ago

    Hi,

    awesome, that’s great to hear 🙂 Thanks for letting me know!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress in the plugin directory. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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