Sync ignores category exclusion

  • Resolved peterafarmer

    (@peterafarmer)


    2 years, 10 months ago

    Hi guys, now I can sync I have the opposite problem – too much data !
    The sync is not honouring the exclusion of a category – which is for most of our catalog at this point in time . We only want a few products to sync at this point .

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter peterafarmer

    (@peterafarmer)

    2 years, 10 months ago

    Hi – is anybody around to help me with this issue ?

    Plugin Author WebToffee

    (@webtoffee)

    2 years, 10 months ago

    Hi @peterafarmer,

    Sorry that we missed replying to your query.

    We have tested the scenario, and we cannot replicate the error. The category exclusion works without any issues in our testing environments. Please share a screen recording of the process you are following so that we can check similarly.

    auludag

    (@auludag)

    2 years, 10 months ago

    +1

    Plugin Author WebToffee

    (@webtoffee)

    2 years, 9 months ago

    Hi @auludag,

    We have tested this once again on our test environments and we were able to exclude the product sync based on categories. The products having the category specified in the Exclude Product Categories field were excluded from the sync.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Sync ignores category exclusion’ is closed to new replies.