• Resolved jviseur

    (@jviseur)


    I have two user accounts john_2284 and john_2284_admin. If I login as admin (john_2284_admin) and Switch To any user then when I switch back then it goes to john_2284 not john_2284_admin

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    Thanks for the report. Can you try clearing the cookies in your browser and trying again? And try deactivating any other plugins that might be interfering.

    Thread Starter jviseur

    (@jviseur)

    Sorry about the delay in responding back.

    I cleared the cookies and that made no difference. I then disabled the user john_2284 and now it does not switch back at all and it stays in the selected user account.

    You stated “try deactivating any other plugins that might be interfering.” we have about 65 active plugins. What type of plugins should I look at disabling?

    Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    It’s difficult to tell. Perhaps a caching plugin, anything that deals with user management, login and authentication, user sessions.

    Thread Starter jviseur

    (@jviseur)

    @johnbillion Is there any software available that allows one to check what possible causes could be?

    Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    No, your best approach would be to test this on your pre-production site so you can safely disable other plugins one by one to see what’s up. Not much else to be done, unfortunately.

Viewing 5 replies - 1 through 5 (of 5 total)

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