• Resolved kiwi1000

    (@alice1000)


    Hi, we encountered an issue with your module. As soon as the module is activated, it becomes impossible to upload SVG files to the Media Library.

    Error message: “This file cannot be processed by the web server.”

    Could you please help us resolve this issue?

    WordPress 6.9.1

    Kind regards, Alice

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Lingren

    (@dglingren)

    Thanks for your report. SVG images are not enabled in WordPress core, but there are many ways to add SVG support with plugins, etc. You don’t say if you had enabled SVG uploads in some way before activating MLA; did you add SVG support in some other way? If you did, MLA should respect that, and I would like to investigate further.

    In any case, you should be able to solve the problem by activating MLA’s SVG support. Follow these steps:

    1. Navigate to the Settings/Media Library Assistant Uploads tab.
    2. Enter .svg in the text box by “Search uploads”, then click the button.
    3. Hover over the SVG icon and click the “Quick Edit” rollover action.
    4. Clear/uncheck the box to the left of “Inactive”.
    5. Click the Update button to record your change.
    6. Try the upload again.

    I hope that resolves the issue. I will leave this topic unresolved in case you have problems or further questions regarding the above solution, or have further information to share about SVG support before activating MLA. Thanks for your interest in the plugin.

    Thread Starter kiwi1000

    (@alice1000)

    Thanks for the explanation, it works now!

Viewing 2 replies - 1 through 2 (of 2 total)

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