Support sucks

Don’t buy this theme if you expect any support. I emailed them, they couldn’t even tell me what php file the entry-footer meta for homepage blog display was so I could install a plugin feature to that area.

The plugin was for POST VIEW COUNT display. Right, this theme doesn’t even display post view counts…wtf?

So I provided them with the short 1 line of PHP code the plugin supplied me. I emailed support, asking what php file is the entry-footer meta in? They told me to ask the plugin provider LOL! As if plugin provider would know Alante theme file structure…! Too bad I’m a noob, took me 3 hours to figure out on my own, after waiting all day for support to tell me to screw off.

You can see they don’t answer anything in the wordpress support forums. Don’t expect email to be any better if you buy PRO. They can’t answer most simple questions.

There are 100 themes that do basically same exact thing as these themes. The ones with good support are popular and rated highly.

Notice alante has like 15 versions? All almost exactly the same! They just flood the same crap to try and get customers by SPAMMING basically.

Then they have a bunch of other themes with different names and again, basically the same exact thing!

• This topic was modified 7 years, 6 months ago by agent911.
• This topic was modified 7 years, 6 months ago by agent911.
• This topic was modified 7 years, 6 months ago by agent911.
• This topic was modified 7 years, 6 months ago by agent911.