WCFM provides stock management as per WooCommerce standard.
If you want to custom features then you have to custom development yourself or by hiring some third party developer. It does not come under our responsibility!
Thread Starter
Stefin
(@stepin)
So, create or expand your features!
We are the clients that pay you for the service. Future clients will read and if they see that wcfm doesn’t have this or another feature they gonna look for another plugin.
That’s simple.. if you want to grow your clients you need to expand features as well!
We are the clients that pay you for the service
It’s a free plugin, what are you paying for this?
Thread Starter
Stefin
(@stepin)
We paid 49$ for the premium support and we getting nothing.
You have paid $49 for WCFM Ultimate premium addon, not for support.
Still, if you require additional features then those come under custom development.
Support is not for creating additional features in FREE of cost!
Premium addons also never come with any such conditions that we will develop/include all those features which will be requested by users.
Thread Starter
Stefin
(@stepin)
In any case, we are very frustrated and suffer daily losses due to the fact that the vendor does not have the opportunity to delete the items when the quantity of the item is 1 unit.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
You have paid $49 for WCFM Ultimate premium addon, not for support.
Which means @wclovers cannot and must not support this user in these forums.
@wclovers If you do, you risk having your plugin removed from the WordPress repo. Please count this as a warning, if you sell to users and you support them here then you are breaking the rules. If you do that then contact the plugins team via their email and they can walk you through the permanent self-closure of your plugins here.
@stepin This review is completely valid and a reflection of your experience. The only thing I have changed is the review title. Don’t yell here.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@stepin I also closed your support topic here. I’m sorry, but @wclovers can’t support customers here and you paid for that add-on.
I suggest you use their contact page.
[ Corrected link below ]
I could not find the support link on their home page and if they are sending paid users here then that will have consequences.
@wclovers Feel free to provide a support link on your own site in reply here.
we are very frustrated and suffer daily losses due to the fact that the vendor does not have the opportunity to delete the items when the quantity of the item is 1 unit.
This requires custom development. Please hire some third party developer for such requests.
Please count this as a warning, if you sell to users and you support them here then you are breaking the rules.
We know this very well and never do so. We have premium support section under our own site for the purpose. https://wclovers.com/premium-support/
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Thanks for that reply and link, I appreciate that.
I’m closing this review to further comments as I don’t want it to become a support review.
The review is a description of the user’s experience and will remain. For more of an explanation, please read this part.
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
