Suddenly csv is not getting uploaded

  • Resolved internationalexhibitions

    (@internationalexhibitions)


    5 months, 1 week ago

    [WP Import – Ultimate CSV XML Importer for WordPress] Support

    yesterday , i tried to add some details in wordpress editor in description , a message flashed and returned back , now i added new csv , it did not upload(perfect file )

    as of now , running a free version , since waiting for some revenue , so i could go for paid version

    please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor riswanasmack

    (@riswanasmack)

    5 months, 1 week ago

    @internationalexhibitions Uploads may occasionally be interrupted by cache or quirks in the browser. Changing the browser or clearing the cache could fix the problem right away.

    You can also re-export the file from your source (such as Excel), even if it seems to be correct, making sure it is saved as a UTF-8 encoded CSV with the appropriate delimiters.
    If neither works, kindly send us a sample CSV file; you can grant access to [email protected].
    We’ll verify on our end.

    Plugin Contributor Prema Iruthayarajan

    (@premairuthayarajan)

    5 months, 1 week ago

    Hi @internationalexhibitions,

    Thanks for reaching out. Could you please share your CSV file with us so we can test it from our side? This will help us identify why the upload isn’t working as expected.

    You can send it here or to our email [email protected], and we’ll check it.

    Once we review it, we’ll get back to you with the next steps to get everything working smoothly.

    Plugin Contributor riswanasmack

    (@riswanasmack)

    5 months, 1 week ago

    @internationalexhibitions I noted that our support staff has notified you that you need upgrade the plugin to the latest version because you are using an older version. This genuinely resolved the file upload issue.
    I hope it’s functioning now. If you need assistance, please create a new ticket.

    Considering this as resolved

Viewing 3 replies - 1 through 3 (of 3 total)

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