Sudden fatal PHP errors

  • Resolved partiallypro

    (@partiallypro)


    6 months, 3 weeks ago

    I’m now getting fatal errors from the plugin, I’m not sure why. This just started today. I noticed I could no longer upload media as it said the server was too busy. But if I disabled that plugin that stopped. I then checked the error log and see this

    PHP Fatal error: Uncaught RuntimeException: Encryption failed. in /nas/content/live/wp-content/plugins/auto-alt-text/src/App/Utilities/Encryption.php:77#012Stack trace:#012#0 /nas/content/live/wp-content/plugins/auto-alt-text/src/App/Admin/PluginOptions.php(222): AATXT\App\Utilities\Encryption->decrypt('bqYtn0ZuAPOO+GO...')#012#1 /nas/content/live/wp-includes/class-wp-hook.php(324): AATXT\App\Admin\PluginOptions::optionsMainPage('')#012#2 /nas/content/live/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)#012#3 /nas/content/live/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#4 /nas/content/live/wp-admin/admin.php(259): do_action('toplevel_page_a...')#012#5 {main}#012 thrown in /nas/content/live/wp-content/plugins/auto-alt-text/src/App/Utilities/Encryption.php on line 77
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Valerio Monti

    (@valeriomonti)

    6 months, 3 weeks ago

    Hi,
    thank you for reporting the error and sharing the log. I’ll try to reproduce the issue in a test environment to understand what might be causing it, and I’ll let you know as soon as I have an update.

    Best regards,
    Valerio

    Thread Starter partiallypro

    (@partiallypro)

    6 months, 1 week ago

    It’s strange, it is only effecting one of my sites, but the others the plugin works fine. I’ve tried changing the theme to an out of the box WordPress theme, disabling all plugins and it still has this error.

    Plugin Author Valerio Monti

    (@valeriomonti)

    6 months, 1 week ago

    I figured out the cause of the error and know how to fix it. I will release a new version of the plugin with the fix soon.

    Plugin Author Valerio Monti

    (@valeriomonti)

    6 months ago

    Hi,
    I just released version 2.3.4 of the plugin.
    After updating the plugin, from the wp-admin panel you will notice the following message, “Auto Alt Text: A problem occurred with the API key encoding for generating alt text. Please re-enter the key and save.”

    So just go into the plugin options and re-enter your OpenAi Api Key in the appropriate field and your problem should resolve for good.

    The problem was caused by the way your Api Key was encrypted before it was saved to the database. In fact, the plugin uses the WordPress salt keys set in the wp-config.php for encryption. Probably recently the keys on your site were changed and the plugin was no longer able to decrypt the saved data due to a bug.
    In the next release I’m working on, to work around similar problems, I will make it so that the user can enter additional keys in the wp-config.php so that they will no longer encounter the problem if the standard WordPress salts change.

    Anyway, it should be fixed now.
    Let me know if you continue to have problems.

    Valerio

    Plugin Author Valerio Monti

    (@valeriomonti)

    5 months, 2 weeks ago

    Hi, I haven’t heard back. I will set the support request as resolved. If you have any further problems please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.