Hi @marcolenzo,
I checked your subscription related to marcolenzo.eu and it was registered back in 2024. We sent a follow-up email to you asking for some information but never got a reply.
Can you confirm this is the subscription you’re referring to for the Free plan?
For pro or customer support, please contact the developer on their site. This includes pre-sales information. This includes issues with your subscription, free or paid.
As the developer is aware, customers may not be supported on this site.
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products