stuck on “Loading edit page”

  • Resolved timdddd

    (@timdddd)


    1 month, 4 weeks ago

    Hi,

    Thank you for workout this plugin, I love it.

    We recently get stuck on “Loading edit page” status, we have a few check and confirm that’s a WP version compatible issue, We are running 6.0.11 version (if we upgrade our WP to 6.9.4, the problem was gone, however, for some reason, we are not ready to upgrade to 6.9.4 yet). is there any chance you can have a check of the plugin on this 6.0.11 version?

    Thank you.

    Timw.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Carolina

    (@carolinaop)

    1 month, 3 weeks ago

    Hello @timdddd

    Thank you for reaching out, and thank you as well for the kind words about the plugin — we really appreciate it.

    From what you described, it does sound like the issue may be related to compatibility with WordPress 6.0.11, especially since the problem goes away after upgrading WordPress. WordPress 6.0.11 is quite an older version now, and newer releases of the plugin are primarily built and tested with more recent versions of WordPress.

    Since you’re not able to upgrade WordPress at the moment, the best approach would be to use a version of the Code Snippets plugin that is compatible with WordPress 6.0.x. We recommend trying to roll back to an earlier version of the plugin (ideally one released around the same time as WP 6.0).

    You can roll back the plugin in a couple of ways:

    I hope this helps resolve the issue. Feel free to reach out if you have any further questions ☺️

    Thread Starter timdddd

    (@timdddd)

    1 month, 3 weeks ago

    Thank you for your advice and take the time to reply.

    We switch back to Code Snippets 3.4.2 version we are able to edit the snippet code again!!!.

Viewing 2 replies - 1 through 2 (of 2 total)

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