Strong Technical SEO, but Flawed UX and Arbitrary Metrics

  • Geovane Souza

    (@geovanesou)


    5 days, 19 hours ago

    I adopted Rank Math during my site’s redesign, and its core ranking capabilities are excellent. However, the User Experience (UX) falls short in a few key areas:

    1. Artificial Scoring: The SEO score gets penalized for not using ‘Content AI’ (an upsell) or for lacking numbers in the title. This is an arbitrary metric that doesn’t fit serious or institutional content.
    2. Redirect Bug: There is a glitch regarding the ‘start date’ in the native module that prevents the manual creation of redirects. I am forced to import them via files just to make them work.
    3. Aggressive Upselling: The constant push for paid tools inside the free dashboard is distracting.

    It is a 5-star tool regarding code, but 3 stars regarding recent usability. Final rating: 4 stars.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jeremy

    (@jeremrm)

    4 days, 13 hours ago

    Hello @geovanesou,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    1. Please note that the test you mentioned is related to the Content AI Keyword Research feature, which is only available with a premium Content AI plan. You can safely ignore this test, or if you prefer, you can remove it from the Content Analysis using this guide. You may also find more information on adding filters to your website here.
    2. Regarding the Redirect issue, we tested the functionality on our end, and it appears to be working correctly. To help us investigate further, could you please share the specific steps you took and any screenshots showing the issue? This will allow us to pinpoint the problem and assist you more effectively.
    3. We understand your concern about the upselling, and your feedback is valuable as we continue to improve the user experience.

    Thank you again for your review and suggestions. We’re here to ensure Rank Math works seamlessly for you.

    Thread Starter Geovane Souza

    (@geovanesou)

    3 days, 6 hours ago

    Hi Jeremy, thank you for your reply.

    Regarding the Redirect issue, let me be more specific about the behavior I’m experiencing, as it might help you reproduce it:

    It is not an error message that appears. The issue is that absolutely nothing happens when I click the button to create or save a new redirect. The interface simply does not respond to the click event.

    It feels like a JavaScript conflict or a “dead button” situation on my end. The only workaround that currently works is importing the redirects via CSV file, which confirms the backend is working, but the UI button for manual creation is unresponsive.

    I hope this clarifies the nature of the bug.

    Best regards,

    Plugin Support Jaideep Asrani

    (@jaideeprm)

    2 days, 5 hours ago

    Hello @geovanesou,
     
    Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
     
    Looking forward to helping you.

    Thread Starter Geovane Souza

    (@geovanesou)

    1 day, 3 hours ago

    I updated from version 3.0.88 to 3.0.102 and the problem was solved: thank you!

    Plugin Support Jeremy

    (@jeremrm)

    13 hours, 14 minutes ago

    Hello @geovanesou,

    We’re glad the issue was resolved after updating the plugin.

    If you run into anything else or have further feedback, please don’t hesitate to reach out. We’re always happy to help.

Viewing 5 replies - 1 through 5 (of 5 total)

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