Strength indicator with erratic behaviour

  • Resolved hgomes

    (@hgomes)


    2 weeks ago

    Hi, I’ve been testing this plugin along with your Paid Member Subscriptions plugin for a few weeks now, and I’m impressed with how they integrate and work together, except for the strength indicator, which seems to have some erratic behaviour.

    For example, if the register page has only two components, let’s say a shortcode with a message for not-logged-in users followed by the Register block, it works fine all the time. However, if I add another shortcode, for example, a pms-logout inside a pms-restrict, the indicator stops working after a member logs in and out.

    I looked for any tips on your documentation and here in the forum and I couldn’t find any restrictions; that’s why I’m asking if there is something else I should be checking. I’m assuming that, since it works fine until I add a third component, this issue is not related to JavaScript, theme, or even a conflict with another plugin.

    Than you for your great work!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    2 weeks ago

    Hi @hgomes,

    Thank you so much for your kind words and for bringing this up to our attention.

    Could you please edit the page and share a screenshot from there with the exact shortcode setup you have? I want to also check this locally.

    Note: You can use a site like https://snipboard.io/ to share the screenshots.

    Thread Starter hgomes

    (@hgomes)

    2 weeks ago

    Hi,

    Here’s the screenshot:

    In the middle, it’s the Register block.

    Since we’re still testing, you can check it live at Sign Up – RMA Memberships

    The page’s menu has Strength Indicator pages working for you as well.

    Thank you!

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 week, 4 days ago

    Unfortunately, I do not see any screenshot attached to your message. Please try to upload it via a 3rd pary site like: https://snipboard.io

    Also, when accessing your Register page: https://rmatheist.ca/register/, I get a 403 Forbidden error: “Access to this resource on the server is denied!“

    Thread Starter hgomes

    (@hgomes)

    1 week, 4 days ago

    Here is the link to the screenshot: https://www.dropbox.com/scl/fi/vv6p40idg7f6f1hzagplp/2026-03-13_12-02-10.png?rlkey=phylilo6x1v484lkvpdi4p6yl&dl=0

    Our site is only accessible to North America and a few other countries. If you can use a VPN, connecting to the USA or Canada will do. Otherwise, let me know the country you’re in or your IP, and I’ll ask our webmaster to allow it.

    Sorry for that.

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 week, 3 days ago

    I just tested on my WP Instance with a similar setup to yours, and regardless of whether I add in the second restrict shortcode a Registration or Login form, then log in -> log out, the strength indicator works correctly.

    We are based in Romania. If possible, please whitelist the country so that we can check your page.

    Thread Starter hgomes

    (@hgomes)

    1 week, 3 days ago

    I asked our webmaster to allow Romania, hopefully it’s working now.

    Thank you!

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 week, 2 days ago

    Could you please send us the PB settings? Please install the “Import and Export Settings Addon” from Profile Builder –> Add-ons. Then export your Profile Builder settings and send the file.

    Please send the file to [email protected] where you also mention this support thread.

    Thread Starter hgomes

    (@hgomes)

    1 week, 2 days ago

    I’ve emailed the configuration with my username @hgomes.

    Thank you!

    Thread Starter hgomes

    (@hgomes)

    1 week, 1 day ago

    Just so the other users know, I received a reply on my email and they asked for a few tests, which will take some time to perform. I will post here again as soon as I have an update.

    I thank the developer because they are giving me great support, even for the free version.

    Thread Starter hgomes

    (@hgomes)

    2 days, 8 hours ago

    Hi all,

    I am closing this ticket but wanted to tell you what happened and the solution.

    There was an extensive exchange of emails, with several tests. After I tested once again for conflicts with themes and plugins and not solving the issue, the developer accessed our configuration for the Paid Member Subscriptions and realized that we had to turn off the Password Strength setting because it conflicted with the setting on Profile Builder.

    I just had to go to Paid Member Subscriptions -> Settings -> Misc -> Others -> and disable the Password Strength setting. This fixed the issue and now everything is working fine.

    I wanted to thank the developer once again for the level of support I received, even been on a free version yet. Congratulations on the quality of the product as well.

Viewing 10 replies - 1 through 10 (of 10 total)

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