Stream not logging anything

  • rohallorah

    (@rohallorah)


    4 months, 3 weeks ago

    We have installed the plugin an activated the required settings but no activity is being tracked at all?

    Is there something we can do to debug this issue? Has anyone else had this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter rohallorah

    (@rohallorah)

    4 months, 2 weeks ago

    Hi, any thought son this issue?

    alexio

    (@alexio)

    2 months, 3 weeks ago

    Same problem here, i uninstalled it and using a different plugin.

    Bharat Pareek

    (@bharatpareek)

    2 months, 1 week ago

    Hi @rohallorah

    I wasn’t able to replicate this on a default install, but seeing @alexio ‘s comment, it seems there might be a specific environment conflict affecting some setups.

    Could you please let me know which WordPress version and PHP version you are currently running?

    In the meantime, please try these quick fixes:

    1. Reactivate the plugin: Deactivate and reactivate the plugin. (This forces the database tables to re-install if they are missing).
    2. Check Exclusions: Go to Stream > Settings > Exclude and verify that your User Role or Username isn’t accidentally listed there.
    3. Please check your database (via phpMyAdmin or a database plugin) and see if the tables wp_stream and wp_stream_meta exist. (Note: if you use a custom prefix, look for [prefix]_stream).

    Also check for critical errors if any, on the Site health page in admin dashboard. <SITE_URL>/wp-admin/site-health.php

    @alexio – Sorry to hear it didn’t work out for you! If you happen to recall which PHP version you were on, dropping a note would help us fix this for others, but I totally understand if you do not have that information right now.

Viewing 3 replies - 1 through 3 (of 3 total)

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