Strange problem with conditional fields | WordPress.org

Resolved bredaportoni
(@bredaportoni)

1 year, 10 months ago

Hi, today our client told us that the fields are not working well.
I try and, in our site, I see the same problems with condition fields: they don’t disappear if the condition change…

In the form-tester all works well… so?!?

Here the test link: http://conditional-fields-cf7.bdwm.be/form-tester/?hash=9c4fd2405bb9bcd17227aabbd32c6a1d

CF7 Versione 5.7.6
Condition Fields Versione 2.3.8

But I’ve tried to rollback both with no results…

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter bredaportoni
(@bredaportoni)

1 year, 10 months ago

EDIT:

If I delete “clear_on_hide” it works… but I need this part to work too!
Thread Starter bredaportoni
(@bredaportoni)

1 year, 10 months ago
EDIT 2:

Found this error:
```
[Error] TypeError: _n is not a constructor (evaluating 'new Event("change", {
            "bubbles": true
          })')

	(funzione anonima) (scripts.js:556)
	each (jquery.min.js:2:3008)
	(funzione anonima) (scripts.js:555)
	each (jquery.min.js:2:3008)
	(funzione anonima) (scripts.js:519)
	(funzione anonima) (scripts.js:671)
```
Plugin Author Jules Colle
(@jules-colle)

1 year, 10 months ago

Typically when a form works in the form tester but not on your site, this means that there is a conflict with another plugin or your theme. I’ve written a checklist you can follow to pinpoint and fix the problem. Please follow these steps and let me know what you discover: https://conditional-fields-cf7.bdwm.be/docs/troubleshooting/does-not-work-with-a-third-party-theme-or-plugin/

Thread Starter bredaportoni
(@bredaportoni)

1 year, 10 months ago

I use WOffice 4.2.6 theme, and sing a default theme the “clear_on_hide” works. The error is the one that I write before.

Any idea?

Plugin Author Jules Colle
(@jules-colle)

1 year, 10 months ago

So, the problem only happens when you use the WOffice 4.2.6 theme? Have you contacted the theme developer?

Viewing 5 replies - 1 through 5 (of 5 total)

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In: Plugins
5 replies
2 participants
Last reply from: Jules Colle
Last activity: 1 year, 10 months ago
Status: resolved