Strange Outbound Email Issue

Viewing 7 replies - 1 through 7 (of 7 total)
  • smakazmi15

    (@smakazmi15)

    1 year, 9 months ago

    Hi @billiardgreg,

    I hope you are doing well.

    Go to the advance tab in the Post SMTP settings. There is an option for a broken email fix. Click on it and save the changes. You can see how to fix your broken email here.

    Thanks and regards,
    Support Team – WPExperts

    AMGill

    (@amgill)

    1 year, 9 months ago

    This is happening to our emails too. Lots of HTML in the body of the emails. I tried the fix and it didn’t work. This is what I am getting even when I send a test

    Content-Type: text/plain; charset = “UTF-8″Content-Transfer-Encoding: 8bitHello!Sent by Postman 2.5.4 – https://wordpress.org/plugins/post-smtp/Content-Type: text/html; charset=UTF-8Content-Transfer-Encoding: quoted-printable

    Thread Starter WP CMS Ninja

    (@billiardgreg)

    1 year, 9 months ago

    So this checkbox seemed to have worked for me. Although it still makes me wonder why this is happening. Almost like the header is not encoding correctly or being applied on separate lines. I am just worried that having this checkbox enabled, if whatever is causing it is undone will it continue to send looking correctly or will it then break again?

    Thread Starter WP CMS Ninja

    (@billiardgreg)

    1 year, 9 months ago

    Just a FYI, My PHP version is 8.1.18.

    AMGill

    (@amgill)

    1 year, 9 months ago

    And mine is 8.0.28

    smakazmi15

    (@smakazmi15)

    1 year, 9 months ago

    Hi @billiardgreg @amgill,

    I hope you both are doing well.

    Thank you for updating us. It is a conflict with the PHP version, and our team is working on it. A checkbox, however, is presently available as a replacement for the broken email.

    @amgill Please create a new thread so we can discuss this issue.

    Thanks and regards,
    Support Team – WPExperts

    smakazmi15

    (@smakazmi15)

    1 year, 9 months ago

    Hi @billiardgreg ,

    I hope you are doing great. We have been waiting to hear from you for the last two weeks and assume your issue has been resolved.

    Feel free to reopen this issue in case the problem persists.

    Thanks and regards,
    Support Team – WPExperts

Viewing 7 replies - 1 through 7 (of 7 total)
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