State field not pre-filled for account holders

  • Resolved ehmarketing

    (@ehmarketing)


    3 years, 11 months ago

    Hi there,

    Great plugin! I have used it to rename the ‘State’ field as ‘County’ and to make it required, for UK market.

    If a registered customer signs in to their account it isn’t pre-filling this field with their saved address.

    A second question – if editing address in the Account page, it still has the label ‘State/County (optional)’ – is this coming from the theme?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    3 years, 11 months ago

    >> If a registered customer signs in to their account it isn’t pre-filling this field with their saved address.

    We have checked it in our local environment and are not able to recreate the issue. We believe that it is a site specific issue. We need to check the issue in detail. Could you please raise a ticket through our website? We hope our technical tam will be able to help.

    >> A second question – if editing address in the Account page, it still has the label ‘State/County (optional)’ – is this coming from the theme?

    Unfortunatley, the lite version of our plugin is not managing the My Account page.

    Thank you!

    Thread Starter ehmarketing

    (@ehmarketing)

    3 years, 11 months ago

    Thank you, sent a message through your site support page.

Viewing 2 replies - 1 through 2 (of 2 total)
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