Starter Templates hangs while importing content with PHP 8.4.

  • Resolved alainmelsens

    (@alainmelsens)


    9 months, 4 weeks ago

    Hello,

    Starter Templates hangs while importing content at 29% when I am working with PHP 8.4.4. When I then interrupt this, I see that the formatted pages have been created as many as 10 times etc. When I import the Starter Templates with PHP version 8.3 it does work correctly. For both PHP versions use the same PHP ini settings.
    I am currently using this on a local test environment on Windows IIS 10 web server.
    Can this be looked at that the import also works correctly with PHP 8.4.4. please?
    Thanks in advance.
    Best Regards.
    Alain

Viewing 5 replies - 1 through 5 (of 5 total)
  • Aradhy Singh

    (@bsfaradhy)

    9 months, 3 weeks ago

    Hi @alainmelsens,

    PHP 8.4 is still very new, and even WordPress itself isn’t fully compatible with it yet. You can review the supported versions and any exceptions in this official reference: here.

    Due to the recent release of this PHP version, we can’t confirm full compatibility with the plugin at this time. Until then, I would suggest using it with 8.3 as it seems to be working fine with it.

    Hope this helps! Let us know if you have any other questions.

    Kind regards,
    Aradhy 😊

    Thread Starter alainmelsens

    (@alainmelsens)

    9 months, 3 weeks ago

    Hi Aradhy,
    I have myself no other problems so far with other plugins, nor with the default Astra theme with PHP 8.4.
    And that’s why I thought I could use those starter themes without any problems.
    Then for now, I will indeed revert to PHP version 8.3 if I wish to use those Astra starter themes.
    I hope that these Astra starter themes will soon be compatible with the new PHP 8.4, which is faster than version 8.3.
    Thanks in any case for your reply.

    Aradhy Singh

    (@bsfaradhy)

    9 months, 2 weeks ago

    Hi @alainmelsens,

    Thank you for your response!

    I completely understand your concern. Since PHP 8.4 is still very new, compatibility updates may take some time as we ensure everything runs smoothly across all features. You can revert back to PHP 8.4 after importing the template if that helps.

    Rest assured, we are always working to improve compatibility with the latest technologies, and we appreciate your patience. If you have any further questions or need assistance, feel free to reach out!

    Kind regards,
    Aradhy 😊

    Thread Starter alainmelsens

    (@alainmelsens)

    9 months, 2 weeks ago

    Hello,
    The reason was not PHP version 8.4.4 itself.
    I also made sure that the new Brotli compression method could be used on Windows IIS.
    I had enabled Brotli compression in the php.ini settings, thinking that it might provide additional speed benefits. In the end, this was the reason why the Astra Starter themes failed to load. I was also having problems manually uploading other WordPress themes, and even manually uploading plugins wasn’t working.
    Disabling Brotli compression in PHP solved the problem. Now the Astra Starter themes load completely and correctly and work perfectly.
    The Brotli compression still works through the IIS web server. So that’s another big advantage.
    I thought it would be a good idea to share this so people don’t waste time trying to figure out why Astra Starter Themes don’t work with PHP 8.4.4.
    Astra Starter themes work perfectly with PHP 8.4, so excellent quality!
    Best regards and good luck with everything you are developing! 👍

    • This reply was modified 9 months, 2 weeks ago by alainmelsens.
    Aradhy Singh

    (@bsfaradhy)

    9 months, 1 week ago

    Hi @alainmelsens,

    Thank you for sharing your findings! It’s great to hear that you were able to identify the issue and get Starter Templates working perfectly. Your insights on Brotli compression and PHP settings will definitely help others facing similar issues. We truly appreciate you taking the time to share this with the community!

    If you ever need any assistance, feel free to reach out.

    Kind regards,
    Aradhy 😊

Viewing 5 replies - 1 through 5 (of 5 total)

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