• Resolved will2016

    (@will2016)


    First my question:

    Is there a way to modify the standard “Subject” field to have it only pass along the inputted user information? I could not figure out how to do it.

    Here is what is happening:

    I use this form for a different purpose than blogging, my users send us data from it and it is stored in CFDB.

    The two standard fields “name” and “email” fit in fine but “subject” did not fit the needs for my form, so I renamed it in the labels tab to “DBA”.

    What it does is pull in our business name title from our wordpress site into the database subject field, along with the inputted “DBA” information that is inputted from our customers, and so in our CFDB every “subject” field of every record contains what is inside these double quotes:

    “OUR BUSINESS NAME Contact: customerinputtedDBAinfo”

    We don’t need to have the business name in that field, all we need is the inputted customer info. I didn’t know it would occur like that, and I can’t seem to fix it.

    Since we are already up and running, I tried to move the standard field and replace it with a new field called “DBA”, but it appears that CFDB is happy with the “subject” title of that field and it does not recognize the new DBA field that I replaced it with, as the customer input does not get received in the new DBA field, only the business name and the word “contact:” are placed in there, so I switched it back.

    I think I might have to create a whole new database from scratch to do it and rework the form as well, but I’m not sure yet. Thought I’d ask to see if maybe I’m missing something.

    Thanks for any help with this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • mbrsolution

    (@mbrsolution)

    Hi, I think you should start from scratch and create a new database. This will prevent you from spending hours trying to fix this issue.

    Let me know if you need more help.

    Kind regards

    On the form settings basic tab you can clear this setting
    Email Subject Prefix:

    old entries in the database won’t change though

    Thread Starter will2016

    (@will2016)

    Thank you, I missed that one. I saw email, and didn’t connect the subject with my issue.

    I understand the old entries are locked, but this is good.

    Thread Starter will2016

    (@will2016)

    UPDATE:

    I made the change Mike mentioned above, and it worked.

    I will mark this as resolved.

    Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)

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