SPAM issue

  • Resolved monicaamb12

    (@monicaamb12)


    11 months, 2 weeks ago

    Hi!

    I use your plugin frequently choosing Sendgrid as SMTP and it works fine always. But I have a problem with a domain: ledone.eco. I don’t know why the configuration is okay but my emails arrive to SPAM.

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    11 months, 2 weeks ago

    Hi @monicaamb12,

    Thanks for reaching out! Please be aware that the WP Mail SMTP plugin serves as a bridge between your WordPress site and your mailer (in your case, SendGrid). The actual sending of emails is handled by your email provider (SendGrid).

    I recommend reporting this specific issue to your email provider, as they should be able to investigate it further.

    Additionally, you might try marking those emails as “not spam” and then attempt resending them.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘SPAM issue’ is closed to new replies.

Tags