• Resolved gediweb

    (@gediweb)


    Hi, I am using a shortcode to show categories with files. In settings, I have Terms order by Name and Docs order by Title. In General, I have Masonry enabled.

    I would like to show the category boxes alphabetical. I tried [betterdocs_category_grid orderby=”name” order=”ASC”] and I saw your suggestion to someone and tried [betterdocs_category_grid terms_orderby=”betterdocs_order”] but neither of them is sorting my category boxes. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @gediweb ,

    Greetings.

    Can you please try using this shortcode: [betterdocs_category_grid terms_orderby="name" terms_order="asc" orderby="title" order="asc" masonry="false"]

    Let me know the updates. Thank you.

    Thread Starter gediweb

    (@gediweb)

    Hi @sadmansakibnadvi

    I added it exactly as you suggested and unfortunately, no. that did not work. I changed it now to masonry=”true” just because my categories have such different # of items. This is the only layout that would work for us, but the order is not even close. I honestly don’t know the order it’s using doesn’t make sense.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @gediweb ,

    Sorry to hear you’re still experiencing this issue.

    I’ve tested it on my end, and it appears to be working correctly. You can check the demo here: https://d.pr/v/ZIZBMh. It looks like you’re using the WP Rocket caching plugin. Could you please try clearing your cache from the plugin and check again?

    Let us know how it goes—we’re here to help!

    Thanks,

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @gediweb ,
    Hope you’re doing well.

    We haven’t received a response since our last reply. Could you please let us know the update? This will help us provide the right assistance and resolve it quickly.

    We look forward to your response.
    Thank you.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @gediweb ,

    We are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Sort Category Grid Boxes’ is closed to new replies.