Some variations requires click twice to be selected

  • mukape

    (@mukape)


    2 years ago

    Hello team,

    We’re recently using your plugin WPC variations radio buttons.
    We’re facing problem with some product variations, as some variations requires two clicks to be selected.

    I tried to disable all the plugins on the website, and the problem still there.

    Kindly advise how to fix this problem

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • miemie

    (@miemie)

    2 years ago

    Hi @mukape,

    You can check our demo site and see that the variations radio buttons still work fine.

    There might be an conflict between your site and the theme

    Pls kindly check again by changing the theme.

    Regards,

    Thread Starter mukape

    (@mukape)

    2 years ago

    please check my page and let me know where is the problem exactly.
    Kindly check this link

    Thread Starter mukape

    (@mukape)

    2 years ago

    Hi dear,
    I have an update

    I’ve checked all possible, Actually, your plugin is working perfectly
    there are no bugs

    I found that this problem caused because of the attributes and variations themselves, I have an attribute called size: and it contains values like the following:
    100-40-23 and so on.
    Kindly check this image
    when I add these attributes to the product and choose “Used this for variations”, the problem happens, If the attributes in the same format have been added to the variations, here the problem happens.
    if it’s not used with the variations [if unchecked “Used for variations”], everything will work fine.

    I cannot explain or understand what this is, but at least help me to understand what this is and why it’s not working while adding this attribute to the product.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Some variations requires click twice to be selected’ is closed to new replies.