Some browsers not refreshing content

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor K. Tough

    (@kjvtough)

    11 years, 1 month ago

    Hi, daradon.

    Sounds like a caching issue with the browsers and/or a caching plugin? What happens when you clear the cache in Firefox and Safari?.

    Thread Starter daradon

    (@daradon)

    11 years, 1 month ago

    Thanks for your reply…

    It does seem like a caching issue but clearing the cache doesn’t help. I tried Safari and Firefox and on different machines.

    Also it’s occurring on multiple machines from multiple locations as different members of staff are also reporting the issue.

    Plugin Contributor K. Tough

    (@kjvtough)

    11 years, 1 month ago

    Looking at the HTML source of your homepage, it appears that you’re running WP Super Cache on the site, and it says that the cached page was last created this morning:

    <!-- Cached page generated by WP-Super-Cache on 2015-02-03 02:01:23 -->

    If that cached page is what being served to your visitors, that would explain why they aren’t seeing that you’re currently open (assuming you’re not open at 2 in the morning).

    Thread Starter daradon

    (@daradon)

    11 years, 1 month ago

    Very good idea!

    I deactivated WP Super Cache and cleared my cache but it’s still not displaying properly. It’s still saying it’s a cached page in Safari but in Chrome it says it’s a dynamic page now.

    I think I have to wait until I restart my computer but hopefully that will fix the issue from now on.

    Thanks again, I’ll let you know if it helps.

Viewing 4 replies - 1 through 4 (of 4 total)

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