• Resolved chuchuju

    (@chuchuju)


    Hello

    I have further plugins that solid impedes working well. Notably a plugin named wheel of life. I’m looking in solid settings where I can make an exception to make them work well but don’t find anything.

    Do you think you could help me or it’s a problem that concerned plugins support have to resolve by themselve ?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hello @chuchuju,

    Glad you reached out to us!

    Solid Security conflicting with another plugin isn’t common, but it happens. And the plugin doesn’t have a general “exceptions” setting, but we can help you identify and resolve the conflict.

    I’d recommend tweaking the settings mentioned in the Are there any known conflicts with the Solid Security plugin? section of our help doc to see if it helps.

    If the issue persists, try to disable the active settings/modules one-by-one to narrow down the source of the conflict (preferably test on a staging site).

    Let me know if this helps.

    Thread Starter chuchuju

    (@chuchuju)

    Hello

    Thank you so much for your reply.

    It fixed the problem for one of the plugins. But I think some issues come from plugins themselves and support teams don’t succed resolve them… Because it fixed a part of the issues for the wheel plugin.

    I see whit them again and come to you again if it persists.

    Thank you so much !

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @chuchuju,

    Thanks for the update! I’m glad the recommended steps helped resolve part of the issue.

    You’re right that some conflicts can stem from how plugins interact with WP core or other security settings. If the Wheel of Life plugin’s support team needs any specific information about Solid Security’s settings feel free to share this thread with them, or have them reach out to us directly.

    In the meantime, I’ll go ahead and mark this resolved. If you have time, I hope you can drop us a review here. It would mean a lot for you to share some positive comments on how well we did.

Viewing 3 replies - 1 through 3 (of 3 total)

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