Social Share breaks on some pages | WordPress.org

Resolved erbrown777
(@erbrown)

9 months ago

Good day,

I have the Social Share plugin in the footer of each page. The plugin breaks on some pages, for example, https://9ty9.co.za/events/categories/live-music/

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support BSF- Mohsin Ghouri
(@mohsinbsf)

8 months, 3 weeks ago

Hi @erbrown,

Thanks for getting in touch with us.

Can you please check by turning off file generation from the Spectra dashboard ( https://wpspectra.com/docs/file-generation/ ) and clearing all the caches including the server-side cache? Apart from this, please also check by turning off all the third-party plugins.

Please try and let me know how it goes.

Have a nice day!

Thread Starter erbrown777
(@erbrown)

8 months, 3 weeks ago

Hi,

Thank you for your response,

Unfortunately, turning off file generation from the Spectra dashboard. I tried disabling all plugins except the Events Manager plugin and the problem persisted.

For now I will hide the widget for those pages

Plugin Support BSF- Mohsin Ghouri
(@mohsinbsf)

8 months, 3 weeks ago

Hi @erbrown,

Sorry for the inconvenience caused to you.

I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

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In: Plugins
3 replies
2 participants
Last reply from: BSF- Mohsin Ghouri
Last activity: 8 months, 3 weeks ago
Status: resolved