Snippet showing twice on published web page

  • Resolved malikj

    (@malikj)


    6 months, 4 weeks ago

    I just created few snippets on service and article pages, once updated the page and checked in browser, noticed snippet are showing on live page, this should not be the case because snippet information is only for search engines.

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  • Ankush Thakare

    (@iankusht)

    5 months, 1 week ago

    Hi @malikj,

    Thanks for your patience, and for bringing this to our attention!

    To better understand the issue, we’d need to take a closer look at the snippet you’ve added. Could you please share a bit more detail about how the snippet was created and where exactly it’s showing on the live page? Or please open a support ticket with us directly with the details – Support Link

    Once we have that info, we’ll be happy to guide you further and help get this sorted.

    Thanks again!
    Kind regards,
    Ankush

    Plugin Support Dhruv

    (@dpandya)

    2 months ago

    Hi @malikj,

    Since there’s been no further response, I’ll go ahead and mark this thread as resolved. If you still face this issue or need help with snippet visibility, please don’t hesitate to reach out to us at [email protected], and we’ll be happy to assist further.

    We’ll be happy to assist you further.

    Best regards,

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  • 2 replies
  • 3 participants
  • Last reply from: Dhruv
  • Last activity: 2 months ago
  • Status: resolved