snippet plugin causing critical error

  • startuprichmond

    (@startuprichmond)


    5 years ago

    Hi, I just did an update yesterday to your most recent version and it broke my site. I had to deactivate it. I have the latest version of wordpress and am running divi builder. Just letting you guys know and also I do need your plugin operational again. Please let me know if you need to have a look into my system.

    Kind regards,

    Ray

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shea Bunge

    (@bungeshea)

    5 years ago

    Hi Ray,

    If you’re able to share the error message with us, that would be a huge help.

    If there aren’t any errors showing up, then this page will tell you how to turn on error logging: https://wordpress.org/support/article/debugging-in-wordpress/

    Thread Starter startuprichmond

    (@startuprichmond)

    5 years ago

    Hi,

    Here is the message I got from wordpress

    When seeking help with this issue, you may be asked for some of the following information:

    WordPress version 5.6.2
    Current theme: Divi (version 4.9.1)
    Current plugin: Code Snippets (version 2.14.0) PHP version 7.4.16

    Error Details
    =============
    An error of type E_PARSE was caused in line 1 of the file /var/www/vhosts/cpgexp.com/mygrowthpod.com/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(213) : eval()’d code. Error message: syntax error, unexpected ‘`

    Thanks,

    Ray

    Plugin Author Shea Bunge

    (@bungeshea)

    4 years, 7 months ago

    Hi Ray,

    The message here is coming from one of your snippets, not from the plugin itself. It looks like you’re using the backtick ` character in your snippet form some reason.

    bella2011

    (@bella2011)

    4 years, 1 month ago

    How do you remove a snippet once it causes a Critical Error?

    bella2011

    (@bella2011)

    4 years, 1 month ago

    Nevermind. I put in into safe mode via wp-config.php and deleted the faulty snippet.

Viewing 5 replies - 1 through 5 (of 5 total)

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