Hi @caitlin33,
Thanks for reaching out! It is great that your test email is already working. That is always the biggest hurdle! However, to keep your deliverability high and prevent future issues, we do highly recommend double-checking both the From Email and Return Path settings.
Here is a quick breakdown of why they are important, even for a basic setup:
Force From Email: We generally recommend checking this box. Many contact form plugins default to sending notifications using the website visitor’s email address as the “From” address. Strict email providers (like Gmail or Yahoo) will flag this as “spoofing” and block the email entirely. Forcing the From Email ensures all emails are sent from your authenticated address, which keeps them out of the spam folder.
Return Path: We also recommend checking the box to Set the return-path to match the From Email. If an email fails to deliver (for example, if you send a reply to a user who made a typo in their email address), the bounce notification needs a place to go. Setting the return path ensures those bounce messages come back to you, and it also helps align your emails with standard anti-spam policies.
Double-checking these settings will help ensure your setup runs smoothly in the background without triggering any spam filters.
I hope this helps. Thank you!
