Slider does not work

  • Resolved bruno05

    (@bruno05)


    1 year, 7 months ago

    The slider does not work. It shows on the preview when creating/managing a view. But does not display on the frontend. Just a blank screen. I tested it on a new page and without using elementor. Still does not display.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bruno05

    (@bruno05)

    1 year, 7 months ago

    Any update on this?

    Plugin Support Pulak Ahmed

    (@pulak00)

    1 year, 7 months ago

    Hi,

    Thanks for reaching us. Hope you are doing great today!

    Is it possible for you to share the page link where you used the slider on your website? We would like to investigate and try to understand the possible reason for the issue.

    Your understanding and cooperation would be highly appreciated.

    Have a nice day!

    Thread Starter bruno05

    (@bruno05)

    1 year, 7 months ago

    Thanks for getting back to me. Here are the details. We just got this site from a new client and are in the process of updating everything. They have the pro plugin version 2.8.2 Looks like a old version and they have not done any updates. So to test the slider, I installed the free version and slider works fine. But not on the pro version. Looks like they also created testimonials using ACF custom post. I thought that may be the issue, but free version works fine. Here is the url: https://dev1.dmauctionservices.com/

    Plugin Support Pulak Ahmed

    (@pulak00)

    1 year, 7 months ago

    Hi @bruno05,

    Since you are a Pro user of the plugin, we suggest you open a support ticket here. We will try to provide a faster and more effective solution.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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