site unreachable
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Help, trying to fix countdown clock plugin, update that, site crashed. Cannot fix. HELP!
The page I need help with: [log in to see the link]
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Hi @drweb
I assume you don’t have access to your Dashboard?
Try “https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus”>manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause. If that does not resolve the issue, access your server via “https://wordpress.org/support/article/ftp-clients/”>SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to
/wp-content/themes/and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).Due to the differences between the free hosted blogs offered at wordpress.com and the self-hosted and self-installed version of WordPress supported here, you should probably ask “https://en.support.wordpress.com/contact/” WordPress.com Support instead.
I was able to view the site on the front end.
Your title says “site unreachable”.
But the site works fine from my end.
What specific error do you see? And where specifically do you see this error? Can you share a screenshot of the error page with us?
Or have you resolved this already?
UPDATE
Sorry, I didn’t realize this is a WordPress.COM site. You need to follow @west7’s advice and work with WordPres.com folks to resolve your issue — if the problem persists.
Good luck!
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