• Resolved TIKKRI INT

    (@krissdigital)


    Site Kit encountered an error

    Report this problem
    Cannot read properties of undefined (reading ‘MutationObserver’)
    in Header
    in SetupUsingProxyViewOnly
    in DashboardSplashApp
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @krissdigital. If you’d like to share the following, we can hopefully determine more on this and ensure the error no longer occurs:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Does this only occur when visiting the Site Kit dashboard, without any errors or issues on the main WordPress dashboard or when using the Site Kit admin toolbar?
    3. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.  This can help indicate a browser or caching related block. 

    Once we have the above, we can advise on this further. Based on a previous report, what you’re facing may be based on another plugin loading scripts on the dashboard, conflicting with Site Kit functionality. Let me know if you have any questions with the above. Once we have the above information we can advise on this further.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Plugin Support James Osborne

    (@jamesosborne)

    @krissdigital Just to let you know that while the support topic is closed with no response, we are going to investigate this further from our side. If you can, please share the following:

    1. The browser you’re using, and whether the same occurs when using other browsers.
    2. Your operation system and version

    Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)

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