Hello @monant,
Sorry to hear that you are experiencing this issue.
You may want to consider updating your WordPress and please make sure that you are using the latest version of our Popup Maker plugin as well. Note that we need to eliminate this as a potential cause of your issue.
Also, you can check out this troubleshooting guide as this might help: Test if a Plugin or Theme Interferes with Popup Maker
On a side note, could you share us a screen capture of what you are seeing?
For security, could you please send it to us through our support website?
Here’s how to:
1. Go to https://wppopupmaker.com/support/#submit-a-support-ticket
2. Click Other Support
3. Fill in the form
4. Click SUBMIT
Here’s a screen capture for your reference: https://share.wppopupmaker.com/geudGzB4
Looking forward to hear from you.
Have a great day!
Same issue just upgraded to wordpress 6.0, popups no longer work, settings saying I have javascript errors and is blank. Within pages or post, popup controls is also not present on the sidebar
Bel
(@belimperial)
Hi @drepanganiban
Thank you for joining the thread, and we’re sorry the popups are no longer working on your site.
We think there’s a possible conflict with your theme or another plugin.
Can you try the following for us?
1. Temporarily deactivate your third-party plugins except Popup Maker, and switch the theme to WordPress Twenty Twenty-Two.
2. Clear out any browser, WordPress, server, database, and CDN caches you have.
3. Retest using a private or incognito window with no active browser extensions.
Please let us know how that goes.
Thanks!
