Settings Menu Missing

  • Bodhipaksa

    (@haecceity)


    3 days, 20 hours ago

    I just realized that UpdraftPlus hasn’t backed up since August. I got rid of the Gmail account that the plugin is sending notifications to, and hadn’t noticed. Unfortunately when I click on the settings tab in the plugin (that is, Settings > Settings) the space below is blank. I have no idea how to get the plugin working again. Any suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    3 days, 17 hours ago

    Hi,

    In the free version of UpdraftPlus, backup notifications are automatically sent to the site’s administrator email address.

    Best wishes,
    Bryle

    Thread Starter Bodhipaksa

    (@haecceity)

    3 days, 9 hours ago

    Thanks, but the old Gmail address that notifications are going to is not the site administrator’s email address. That was updated long ago.

    The last backup notification I have for this site went to the current admin email address. It’s from June. (There were probably notifications sent after that, but typically I delete them on arrival.)

    I’m still unable to access the “Settings” pane of the plugin settings.

    Thread Starter Bodhipaksa

    (@haecceity)

    3 days, 8 hours ago

    I’ve also received an error notification at the admin email address. I’ve replaced the actual site URL with “site.com”.

    An error of type E_ERROR was caused in line 1364 of the file /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/class-updraftplus.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, string given in /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/class-updraftplus.php:1364
    Stack trace:
    #0 /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/admin.php(3359): UpdraftPlus->printfile('Database', Array, 'db', Array, Array, true)
    #1 /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/admin.php(3450): UpdraftPlus_Admin->raw_backup_info(Array, 1754316137, 'dee8997225ba')
    #2 /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/templates/wp-admin/settings/downloading-and-restoring.php(78): UpdraftPlus_Admin->existing_backup_table(Array)
    #3 /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/admin.php(87): include('/home/customer/...')
    #4 /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/admin.php(2602): UpdraftPlus_Admin->include_template('wp-admin/settin...', false, Array)
    #5 /home/customer/www/site.com/public_html/wp-content/plugins/updraftplus/admin.php(2428): UpdraftPlus_Admin->settings_downloading_and_restoring(Array, false, Array)
    #6 /home/customer/www/site.com/public_html/wp-includes/class-wp-hook.php(341): UpdraftPlus_Admin->settings_output('')
    #7 /home/customer/www/site.com/public_html/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters('', Array)
    #8 /home/customer/www/site.com/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array)
    #9 /home/customer/www/site.com/public_html/wp-admin/admin.php(264): do_action('settings_page_u...')
    #10 /home/customer/www/site.com/public_html/wp-admin/options-general.php(10): require_once('/home/customer/...')
    #11 {main}
     thrown
Viewing 3 replies - 1 through 3 (of 3 total)

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