“Set certificate image” doesn’t works

Hi there, @giuliaercole01,

Can you tell me more about that? I have some questions to ask to assess your issue:

• Did the system return any errors or messages when you tried adding the image? Have you checked for any JavaScript errors in the browser Console tab? If you’re not sure how to do that, you can follow this guide: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
• Have you also tried to use the Certificate Templates instead?
• What version of Sensei LMS and Certificates plugins you’re running at the moment? If you update them to their latest versions, does the issue still occur?

I’d like to replicate this on my end, so the more information you can share, the better! Feel free to attach a screenshot in your next reply if you think it can be useful to me. You can create screenshots using something like Snipboard or Imgur and post the link here.

Let me know what you find out, thanks for sorting this out with us!