When I run a vote using the Pol Maker plugin, I would like to receive an email notification of my vote. In the settings I have tried to set the email to be sent to both the person who performs the vote and the administrator. But I do not receive anything.
How can I do this?
Thank you
The page I need help with: [log in to see the link]
I want to mention that the email feature of our plugin must work without any additional plugins. If the email can’t be sent, then there may be a problem related to the WordPress default wp_mail function on your site.
So, for now, I would recommend you install an SMTP plugin and check the case again.
Please note, that you’re free to explore other suitable SMTP plugins and install the one that suits your requirements best. The one we provided is just an example.
Install the plugin, check the case again, and let us know about the outcome.
I set the session period per single vote to be one month. However, if I try to do a vote and refresh the page it gives me the option to be able to vote again.
How can I limit it to one vote per user? Thank you very much
This option may experience a delay if the user’s local time and the server time are not aligned.
Please try setting both the server time and your local time (the user you used to check the option with) to the same time zone, and then recheck the issue.
Please check this and let us know how it goes for you.
Good morning, I have set the SMTP parameters and indeed the mails arrive. Would it be possible to receive in the never reply to the administrator, in addition to the vote also the email of the person who made the vote?
Thank you very much, the email that is reported by the variable though is that of the admin. I would like the email of the user making the vote to be reported.
Sorry, entering the variable %%user_email%% in the email received of the ballot always shows %%user_email%% and not the email. As if the code is not being interpreted.
Please note that the ‘See Results’ button doesn’t redirect to a different page. It displays the results directly on the same page.
If clicking the button doesn’t do anything, it might be related to caching. Please clear the caches and try again with different browsers and with an incognito mode.
If the issue persists, please provide us with the link to the page where the poll is located so we can investigate this further.
Looking forward to hearing from you.
Thank you.
P.S. Please open a new topic each time you have new questions so that the information can be accessible to other users as well.
At the moment the voting is still ongoing, it is due to expire on June 2. We are currently running tests to see how the plugin will behave once the voting is over.
If it is necessary for you to check the page in “finished voting” mode, I kindly ask you to let me know when you will have the time to do so so that we do not suspend the possibility of voting for too long.
Please duplicate the poll and place it on a separate test page. On that test version, set the Schedule to an expired date. If the issue happens again, kindly send us the link to the test page so we can check it without needing to make changes to your original poll.
If the duplicated version works fine, then please set an expired date for the original poll, so we can investigate it directly.
