Selection Box Error

  • Resolved jeffrc

    (@jeffrc)


    1 year, 7 months ago

    Good afternoon,

    I use your plugin across all my websites, and I typically have the same template and plugins on each. However, I’m experiencing a strange issue this time. A dropdown selection box is not appearing on the website, although all other fields I’ve added to my checkout page, which are in text box format, are showing up correctly. This issue only occurs on this particular website, as it works fine on all my other sites where I use the same theme and plugins.

    Could you please help me resolve this issue?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    1 year, 7 months ago

    We are not able to recreate the issue in our testing environment. We believe that it is a site specific issue. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 6 months ago

    We noticed that two checkout field editor plugins are active on your WooCommerce site, which is causing the issue.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Selection Box Error’ is closed to new replies.